☺ FAQ ☺

—        Terms & Conditions

This page states the terms and conditions under which you use the romainalbertiniboutique.bigcartel.com website. When you place an order with us at romainalbertiniboutique.bigcartel.com, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. In the unlikely event that the goods are no longer available, we will advise you of this via email. Please note that romainalbertiniboutique.bigcartel.com reserves the right to cancel any orders placed as it sees fit. romainalbertiniboutique.bigcartel.com will notify by email immediately of any such cancellation. 

Availability:
we will endeavour to ensure that the web site does not have any problems and that goods displayed are available. However it cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the event that your ordered items are out of stock we will notify you as soon as we can.

Privacy:
All the information you provide to romainalbertiniboutique.bigcartel.com is strictly private and confidential. we do not disclose buyers' information to third parties.

Colour Variation:
Please note that colours on our website will vary slightly depending how your monitor is callibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we cant guarantee a perfect match every time due to almost limitless variations in home monitor set ups

—        Delivery Information

We use Canada Post for all our shipping.

We ship everywhere. You can view international shipping prices in our checkout page before you make your purchase.

The shipping time depends on where you are. U.S. orders take 3 – 10 business days. Canadian orders can take 2 – 5 business days. International orders are estimated at 4 – 7 business days but this is dependant on your location and mail services in your country. Please wait the full estimated delivery time before contacting us about missing orders. You will receive a notification when you item has been shipped.

For international shipping see below for info:

✣ Canada $15.00 (2-5 working days delivery) 

✣ USA $20.00 (3-10 working days delivery) 

✣ Europe Express Services $55.00 (4-5  guaranteed working days delivery) 

✣ International Express Services $55.00 (4-5 guaranteed working days delivery) 

For Posters, we only offer an Express Services for Europe & International.

Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of CANADA. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances. If you have any other delivery questions contact us HERE.

—        Return Information

Sorry we currently do not do returns on products featured on romainalbertiniboutique.bigcartel.com